Our Store Policies

Because We Care

In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent policies for our customers. Learn more below and reach out with questions.

Store Policies

  • Cell Phones, Laptops, Tablets

All of our cell phones, laptops, and tablets come with a 14 day return policy on malfunctions only. If the device malfunctions within 14 days we will be happy to replace the device or offer a store credit towards a similar priced device or an upgrade. There are no refunds after purchased.

  • Hotspot Modem Devices

All Hotspot Modem Devices come with a 30 day warranty on equipment only. We will offer a refund minus a $35 restock fee. 

  • Android TV Boxes/Firesticks

All Android TV Boxes/Firesticks come with a 30 day warranty on equipment only. We will offer a refund minus a $35 restock fee. If you have a BYOD no refunds will be given.

  • Phone/Tablet Repair Services

We offer 30 day warranty​ on service parts that were replaced to fix your device. We will replace the malfunctioned part and restore the device to working condition or offer store credit towards a new device. There are no refunds after Phone/Tablet Repair labor services have been rendered.

On the Phone